Our shipping rates and estimated delivery dates are calculated at checkout, so you can feel confident about selecting your shipping method! Exact DHL rates are determined at checkout based on package weight.

<p>Our shipping rates and estimated delivery dates are calculated at checkout, so you can feel confident about selecting your shipping method! Exact DHL rates are determined at checkout based on package weight.&#xA0;</p><table id="isPasted" width="100%"><thead><tr><th><div align="left">Method</div></th><th><div align="left">Cost</div></th><th><div align="left">Delivery</div></th></tr></thead><tbody><tr><td>DHL eCommerce - Ground</td><td><strong>FREE</strong> on orders $100 or more<br>Calculated at checkout&#xA0;on orders below $100</td><td>3 - 8 Business Days</td></tr><tr><td>DHL eCommerce - &#xA0;Expedited*</td><td>Calculated at checkout</td><td>2 - 5&#xA0;Business Days</td></tr><tr><td>DHL eCommerce - Expedited Max</td><td>Calculated at checkout</td><td>2 - 3 Business Days</td></tr><tr><td>USPS First Class</td><td>Calculated at checkout</td><td>Calculated at checkout</td></tr><tr><td>USPS Priority Mail</td><td>Calculated at checkout</td><td>Calculated at checkout</td></tr><tr><td>FedEx Home Delivery</td><td>Calculated at checkout</td><td>Calculated at checkout</td></tr><tr><td>FedEx Express Saver&#xAE;*</td><td>Calculated at checkout</td><td>Calculated at checkout</td></tr><tr><td>FedEx 2Day&#xAE;*</td><td>Calculated at checkout</td><td>Calculated at checkout</td></tr></tbody></table>

How Much Do You Charge for Shipping?

Yes, we have a few different options for expedited shipping! The available options and their pricing will be displayed on the checkout page. *Please note, orders with expedited shipping options need to be placed before 1PM EST, Monday - Friday, to be

<p>Yes, we have a few different options for expedited shipping! The available options and their pricing will be displayed on the checkout page.&#xA0;</p><p>*Please note, orders with expedited shipping options need to be placed before 1PM EST, Monday - Friday, to be processed for same-day shipment.&#xA0;</p>

Do You Offer Expedited Shipping?

If you've paid for expedited shipping but experience a delay, we aim to uphold our commitment to timely delivery. Should a delay occur, please notify us and we will issue a refund for the shipping cost as a one-time courtesy. The refund will be proce

<p>If you&apos;ve paid for expedited shipping but experience a delay, we aim to uphold our commitment to timely delivery. Should a delay occur, please notify us and we will issue a refund for the shipping cost as a one-time courtesy. The refund will be processed back to your original payment method within a specific timeframe, which will be communicated to you.</p>

Do You Offer Refunds for Expedited Shipping if The Delivery is Delayed?

We're available Monday-Friday, 9am to 5:30pm ET.

RETURN TO SHOP

Compression Stockings

Shipping

I Have Questions Before I Place An Order!

Why was my card declined?

My account shows I was charged twice. What do I need to do in order to get my additional payment back?

Payment Issues

I paid for my order but never received an order confirmation. What should I do?

It’s been days since I paid for my order but I still haven’t received any tracking information. What should I do?

I ordered multiple items but only received some items. What should I do?

What should I do if I have not received my order and it's been longer than the estimated 3-8 business days?

Order Issues/Delays

What is your return policy?

What if I am outside of your return window? Can I still return it if the item(s) haven’t been opened?

Can I return item(s) that have been opened or used?

What if I am within the 30 days for a refund or 90 days for an exchange/store credit but don’t have the original box. Can I still return my order?

Is there a fee for returning my order?

What if I receive damaged or defective item(s)?

What if I make a return on a purchase made through installments with Shop Pay?

How do I complete a return/exchange and what should I expect?

Returns/Exchanges

I Need to Update My Address, is it Too Late?

What if I Selected the Wrong Product and Need to Make Changes to My Order?

What If I Need to Cancel My Order? How Can I do That?

Modifications

I Need Help With My Order!

Will Insurance Cover My Order?

Insurance

How Do I Use My Reward Points?

How Do I log in to My Account?

How Do I Use A Discount Code/Gift Card?

Profile, Rewards, & Discounts

Am I able to set up and make installment payments for my order?

What type of payment methods does your company take?

Payment Questions

What is the Difference Between Opaque Vs. Sheer Stockings?

I Usually Wear a Size Small in Regular Socks. Would My Size Be The Same With These Stockings?

How Do I Know if The Stockings Are Unisex?

Can I Wash and Dry My Compression Garments Like I Do With My Regular Clothes?

What if I Can't Find A Stocking That Has My Size? Do You Offer Flat Knit/Custom Fit Garments?

I Want a Color That Matches My Skin Tone. Which Would Be The Best Option?

Does Any of Your Brands Offer a Warranty Outside of Your Normal Return Policy?

What if I am Having Issues With My Stockings Sliding or Falling Down? Does This Mean I Need a Stocking With a Silicone Top Band?

I Have a Question About a Product!